At Mora Mora India, customer satisfaction is our top priority. Our Customer Service team is here to assist you with orders, deliveries, returns, refunds, and general inquiries.

Customer Support Availability

Our support team is available during the following hours to assist you with any questions or concerns:

  • Monday – Friday: 9:00 AM to 6:00 PM
  • Saturday – Sunday: Closed

How to Contact Us

Customers can reach out to us through the following channels:

Important:
For return or refund-related queries, customers must share clear video proof of the issue via WhatsApp or email within 48 hours of delivery.

Order-Related Assistance

  • Order confirmation and status updates
  • Shipping and delivery information
  • Order tracking assistance

Returns & Refund Support

Our customer service team assists with return and refund requests subject to policy guidelines and verification process.

Response Time

We aim to respond to all customer queries within 24–48 working hours. Response time may vary during high-volume periods.

Customer Responsibilities

  • Provide accurate order details when contacting support
  • Share clear images or videos for faster resolution
  • Communicate respectfully with our support team

Policy Updates

Mora Mora India reserves the right to update this Customer Service information at any time. Any updates will be reflected on this page.

Contact Information

Company Name: Mora Mora India
Address: 232/1, Sector 6, Gurgaon – 122001, Haryana, India
Email: support@moramoraindia.in
Phone: 9560617120
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)