At Mora Mora India, we ensure safe and timely delivery of all orders. This Delivery Information explains how orders are processed, shipped, and delivered to our customers.

Order Processing

All orders are processed after successful payment confirmation. Orders are usually processed within 7–8 working days, excluding Sundays and public holidays.

Shipping Partner

We ship all orders through our trusted logistics partner Shiprocket and its associated courier partners to ensure reliable delivery across India.

Delivery Timeline

  • Metro cities: 7–8 working days
  • Other cities & towns: 8-10 working days
  • Remote locations: 7–10 working days

Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances beyond our control.

Important:
Delivery timelines are estimated and may vary depending on location and courier partner operations.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS or email. Customers can track their shipment using the provided tracking link.

Delivery Attempts

Courier partners usually attempt delivery up to 2–3 times. If delivery fails due to incorrect address or unavailability, the order may be returned to origin.

Incorrect Address

Customers are responsible for providing accurate delivery information. Mora Mora India will not be responsible for delays or non-delivery caused by incorrect or incomplete address details.

Damaged Package on Delivery

If you receive a package that appears damaged or tampered with, please record a clear unboxing video and contact us within 48 hours of delivery for assistance.

Policy Updates

Mora Mora India reserves the right to update this Delivery Information at any time. Any changes will be reflected on this page.

Contact Information

Company Name: Mora Mora India
Address: 232/1, Sector 6, Gurgaon – 122001, Haryana, India
Email: support@moramoraindia.in
Phone: 9560617120
Working Hours: Monday – Friday (9:00 AM – 6:00 PM)