At Mora Mora India, we accept returns only under specific conditions to ensure fair usage and quality control. Please review the return policy carefully before raising a request.

Return Eligibility

A return request will be accepted only if:

• The product received is defective, damaged, or incorrect
• Clear video proof of the issue is shared via WhatsApp or email
• The request is raised within 48 hours of delivery
• The product is unused, unwashed, and in original packaging
• Original tags and labels are intact

Verification Process

All return requests are subject to verification. Customers must provide a clear unboxing or defect video. Requests without proper video proof will not be approved.

Return Pickup

Once approved, return pickup will be arranged through our logistics partner Shiprocket. Pickup details and instructions will be shared with the customer.

Return Rejection Cases

• Size or fitting issues
• Color preference issues
• Minor design or color variations
• Products damaged due to customer misuse
• Requests raised after 48 hours of delivery

Return Outcome

After the returned product is received and inspected, the customer may receive a replacement or refund based on the approved request.

Policy Updates

Mora Mora India reserves the right to modify this Returns Policy at any time. Updates will be reflected on this page.